TL;DR: Financial Overview - Revenue, Profits & Key Metrics

Latest Quarterly: Jun 2025

Income Metrics

Revenue 3.2B
Gross Profit 2.5B 77.48%
Operating Income 358.0M 11.14%
Net Income 385.0M 11.98%
EPS (Diluted) $1.84

Balance Sheet Metrics

Total Assets 21.0B
Total Liabilities 10.8B
Shareholders Equity 10.1B
Debt to Equity 1.07

Cash Flow Metrics

Operating Cash Flow 2.1B
Free Cash Flow 1.4B

Revenue & Profitability Trend

ServiceNow Income Statement From 2020 to 2024

Metric20242023202220212020
Revenue i11.0B9.0B7.2B5.9B4.5B
Cost of Goods Sold i2.3B1.9B1.6B1.4B987.0M
Gross Profit i8.7B7.0B5.7B4.5B3.5B
Gross Margin % i79.2%78.6%78.3%77.1%78.2%
Operating Expenses
Research & Development i2.5B2.1B1.8B1.4B1.0B
Selling, General & Administrative i4.8B4.2B3.5B2.9B2.3B
Other Operating Expenses i-----
Total Operating Expenses i7.3B6.3B5.3B4.3B3.3B
Operating Income i1.4B762.0M355.0M257.0M199.0M
Operating Margin % i12.4%8.5%4.9%4.4%4.4%
Non-Operating Items
Interest Income i419.0M302.0M82.0M20.0M39.0M
Interest Expense i23.0M24.0M27.0M28.0M33.0M
Other Non-Operating Income-22.0M-32.0M-38.0M-28.0M-55.0M
Pre-tax Income i1.7B1.0B399.0M249.0M150.0M
Income Tax i313.0M-723.0M74.0M19.0M31.0M
Effective Tax Rate % i18.0%-71.7%18.5%7.6%20.7%
Net Income i1.4B1.7B325.0M230.0M119.0M
Net Margin % i13.0%19.3%4.5%3.9%2.6%
Key Metrics
EBITDA i2.3B1.6B788.0M729.0M566.0M
EPS (Basic) i$6.92$8.48$1.61$1.16$0.61
EPS (Diluted) i$6.84$8.42$1.60$1.13$0.59
Basic Shares Outstanding i206000000204000000201000000198000000193096000
Diluted Shares Outstanding i206000000204000000201000000198000000193096000

Income Statement Trend

ServiceNow Balance Sheet From 2020 to 2024

Metric20242023202220212020
Assets
Current Assets
Cash & Equivalents i2.3B1.9B1.5B1.7B1.7B
Short-term Investments i3.5B3.0B2.8B1.6B1.4B
Accounts Receivable i2.2B2.0B1.7B1.4B1.0B
Inventory i-----
Other Current Assets668.0M403.0M280.0M223.0M192.0M
Total Current Assets i9.2B7.8B6.7B5.2B4.5B
Non-Current Assets
Property, Plant & Equipment i693.0M715.0M682.0M591.0M454.0M
Goodwill i2.8B2.7B1.9B1.8B635.0M
Intangible Assets i209.0M224.0M232.0M287.0M153.0M
Long-term Investments-----
Other Non-Current Assets3.1B2.9B1.7B1.5B1.2B
Total Non-Current Assets i11.2B9.6B6.6B5.6B4.2B
Total Assets i20.4B17.4B13.3B10.8B8.7B
Liabilities
Current Liabilities
Accounts Payable i68.0M126.0M274.0M89.0M34.0M
Short-term Debt i102.0M89.0M96.0M174.0M72.0M
Current Portion of Long-term Debt-----
Other Current Liabilities311.0M425.0M226.0M184.0M146.0M
Total Current Liabilities i8.4B7.4B6.0B4.9B3.7B
Non-Current Liabilities
Long-term Debt i2.2B2.2B2.1B2.0B2.1B
Deferred Tax Liabilities i-----
Other Non-Current Liabilities145.0M118.0M56.0M51.0M36.0M
Total Non-Current Liabilities i2.4B2.4B2.3B2.2B2.1B
Total Liabilities i10.8B9.8B8.3B7.1B5.9B
Equity
Common Stock i00000
Retained Earnings i3.5B2.1B338.0M-4.0M-234.0M
Treasury Stock i1.2B535.0M0--
Other Equity-----
Total Shareholders Equity i9.6B7.6B5.0B3.7B2.8B
Key Metrics
Total Debt i2.3B2.3B2.2B2.2B2.1B
Working Capital i829.0M412.0M649.0M271.0M785.0M

Balance Sheet Composition

ServiceNow Cash Flow Statement From 2020 to 2024

Metric20242023202220212020
Operating Activities
Net Income i1.4B1.7B325.0M230.0M119.0M
Depreciation & Amortization i564.0M562.0M433.0M472.0M336.0M
Stock-Based Compensation i1.7B1.6B1.4B1.1B870.0M
Working Capital Changes i160.0M-74.0M170.0M49.0M160.0M
Operating Cash Flow i4.5B3.4B2.7B2.2B1.6B
Investing Activities
Capital Expenditures i-852.0M-694.0M-550.0M-392.0M-419.0M
Acquisitions i-113.0M-279.0M-91.0M-785.0M-107.0M
Investment Purchases i-5.2B-4.7B-4.2B-2.6B-2.9B
Investment Sales i3.8B3.5B2.2B2.1B2.0B
Investing Cash Flow i-2.5B-2.2B-2.6B-1.6B-1.5B
Financing Activities
Share Repurchases i-696.0M-538.0M00-
Dividends Paid i-----
Debt Issuance i--001.5B
Debt Repayment i00-94.0M-61.0M-1.6B
Financing Cash Flow i-1.6B-997.0M-521.0M-673.0M451.0M
Free Cash Flow i3.4B2.7B2.2B1.8B1.4B
Net Change in Cash i451.0M264.0M-385.0M-98.0M576.0M

Cash Flow Trend

ServiceNow Key Financial Ratios

Valuation Ratios

P/E Ratio (TTM) 109.89
Forward P/E 52.25
Price to Book 16.56
Price to Sales 15.02
PEG Ratio 52.25

Profitability Ratios

Profit Margin 13.78%
Operating Margin 12.07%
Return on Equity 16.95%
Return on Assets 5.17%

Financial Health

Current Ratio 1.09
Debt to Equity 22.04
Beta 0.93

Per Share Data

EPS (TTM) $7.94
Book Value per Share $52.68
Revenue per Share $58.35

Peer Financial Comparison

CompanyMarket CapP/E RatioP/B RatioROEProfit MarginDebt/Equity
now181.1B109.8916.5616.95%13.78%22.04
Salesforce 238.2B39.053.9310.31%16.08%19.81
Intuit 217.4B63.6810.5617.84%19.07%0.35
Uber Technologies 193.8B15.198.5867.49%26.68%47.36
Adobe 146.6B22.1312.8952.25%30.39%57.49
Shopify 134.7B67.2811.6819.58%22.74%9.74

Financial data is updated regularly. All figures are in the company's reporting currency.